Privacy Policy in Gurugram (Gurgaon)
This privacy policy explains how DG Singhania Packers collects, uses and protects customer information shared through this website, quote forms, phone calls, WhatsApp, email and booking communication for moving, packing, storage and transport services. Gurugram is also commonly searched as Gurgaon by many customers.
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Who controls the information
This website is operated for DG Singhania Packers, a moving and transport service brand operated by DGSINGHANIA TRANSPORT GROUP LLP in Gurugram / Gurgaon.
Customers may contact us for privacy-related requests, quotation support, booking support or data correction using the phone, WhatsApp or email details on this website.
About DG Singhania PackersCustomer data collected through enquiry and booking
We collect information only when it is useful for quotation, booking, service delivery or support.
Contact details
Name, phone number, email address, WhatsApp number and communication details.
Move details
Pickup area, drop area, moving date, service type, house/office size, floor/lift and access details.
Goods details
Inventory, goods photos, special-care items, fragile items, vehicle details, storage needs and packing requirements.
Billing details
GST invoice requirement, payment reference, quotation details and booking records where applicable.
Support details
Issue reports, claim photos/videos, delivery details, cancellation/rescheduling requests and service feedback.
Technical details
Basic website form metadata such as page source, submission time and anti-spam checks.
Why we use customer information
Customer data helps us respond accurately and deliver service properly.
Quotation
Service delivery
Support and records
When information may be shared
We share customer information only when needed for service, support or legal/accounting purposes.
Service team
Relevant details may be shared with packing, loading, transport or support team members handling the move.
Operational partners
Route, vehicle, insurance/FOV or storage-related information may be shared only where needed for confirmed service scope.
Legal/accounting
Information may be used for invoice, GST, payment records, dispute review or legal compliance where required.
Limits on data use
We aim to keep customer information practical and service-focused.
No selling enquiry data
We do not sell customer enquiry data to advertisers or unrelated marketing agencies.
No unnecessary public posting
We do not publicly post customer phone numbers, addresses or private moving details without permission.
No unrelated use
Customer information is used for enquiry, quotation, booking, support, service delivery and compliance needs.
Communication policy
When you contact us, submit a form or request a quote, we may contact you using the details provided.
WhatsApp may be used for quotation, photos, inventory, pickup/drop coordination, payment confirmation and support.
Phone calls
Phone calls may be used to clarify goods, access, route, quote, booking or delivery details.
Email may be used for quotation, invoice, support records, documentation and written communication.
Website cookies and basic analytics
Our website may use cookies or technical tools for basic functioning, spam prevention, security, user experience and website improvement.
Essential use
Cookies may help forms, navigation, website speed, security and spam prevention work properly.
Analytics
Basic analytics may help us understand which pages customers visit and improve service information.
Control
Customers can manage cookies through browser settings, but some website functions may not work properly if cookies are blocked.
How long data is kept and protected
We keep information only as long as needed for quotation, booking, support, accounting, legal or business record purposes.
Retention
Enquiry and booking data may be retained for follow-up, service records, GST/invoice records, dispute handling or legal/accounting requirements.
Security
We use reasonable care to protect enquiry and booking information, but no internet or communication system can be guaranteed 100% secure.
Deletion requests
Customers may request correction or deletion of enquiry data, subject to legal, accounting and service record requirements.
Customer choices and requests
You can contact us for reasonable privacy-related requests.
External links and platforms
Our website may contain links to third-party platforms such as WhatsApp, Google Maps, payment tools, social media or external services.
External websites
Third-party websites have their own privacy policies and terms.
Messaging platforms
WhatsApp or other platforms process messages according to their own policies.
Customer caution
Do not share unnecessary valuables, passwords, bank details or sensitive personal information in open messages.
Contact for privacy requests
Use these details for privacy, correction, support or service-related queries.
Phone / WhatsApp
+91 7898984004 / +91 9572724004
info@singhaniatransportservice.com
Office
House No. 6, Gali No. 5, Near Kamdhenu Chowk, Dharam Colony, Gurugram – 122017
Privacy policy FAQs
Useful answers about how we handle enquiry and booking information.
What information do you collect from quote forms?
We collect name, phone number, pickup/drop details, service type, moving date, goods details and any message shared by the customer.
Why do you ask for goods photos or inventory?
Photos and inventory help us estimate goods volume, packing material, labour, vehicle size and service charges more accurately.
Do you sell my enquiry data?
No. We do not sell customer enquiry data to advertisers or unrelated marketing agencies.
Can I request deletion of my enquiry?
Yes. You can contact us for deletion or correction, subject to booking, invoice, legal, support and accounting record requirements.
Do you use WhatsApp for follow-up?
Yes. If you contact us or submit an enquiry, we may use WhatsApp for quote, photos, inventory, coordination and support.
Is my information 100% secure?
We use reasonable care to protect customer information, but no internet, email or messaging system can be guaranteed 100% secure.
Privacy and enquiry support by Gurugram / Gurgaon area
Open detailed area pages for pickup access, service-area context and enquiry planning before sharing move details.